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    Privacy Policy

    Privacy Policy

    Effective Date: 09-24-2023

    At PetsLoverz, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website powered by Shopify By using our Website, you consent to the practices described in this Privacy Policy. Please read this Privacy Policy carefully.

    1. Information We Collect

    1.1. Personal Information: When you visit our Website, we may collect certain personal information, such as your name, email address, mailing address, phone number, and payment information. This information is collected when you create an account, place an order, or contact us through the Website.

    1.2. Usage Information: We collect non-personal information about your use of the Website, including your IP address, browser type, operating system, device information, and browsing behavior. This information is collected through cookies, log files, and similar technologies.

    1. Use of Information

    2.1. We use the collected information for the following purposes:

    a. To process and fulfill your orders, including payment processing and shipping.

    b. To provide customer support and respond to your inquiries. 

    c. To communicate with you about your orders, updates, and promotions.

    d. To personalize your experience and provide tailored content and recommendations.   

    e. To improve our Website, products, and services.             

    f. To detect and prevent fraud, unauthorized access, or other potentially illegal activities.   

    g. To comply with legal obligations and enforce our rights.

    1. Information Sharing

    3.1. We may share your personal information with third parties in the following circumstances:

    a. Service Providers: We may engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, and marketing. These service providers have access to your personal information only to the extent necessary to perform their functions and are contractually obligated to protect the confidentiality and security of your information.

    b. Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

    c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity or third party involved in the transaction.

    1. Data Security

    4.1. We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

    1. Cookies and Tracking Technologies

    5.1. Our Website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use the Website. You can adjust your browser settings to refuse cookies or indicate when a cookie is being sent. However, please note that some features of the Website may not function properly if cookies are disabled.

    1. Third-Party Links

    6.1. Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of those websites before providing any personal information.

    1. Your Choices and Rights

    7.1. You have the following choices regarding your personal information:

    a. You can update or correct your personal information by accessing your account settings on the Website.

    b. You can opt-out of receiving promotional communications from us by following the instructions provided in the communication or contacting us.

    c. You can request access to the personal information we hold about you and request its deletion, subject to legal requirements.

    1. Shopify

    8.1. Our Website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

    8.2. By using our Website, you agree that your information may be transferred to Shopify for processing in accordance with their Privacy Policy and Terms of Service.

    1. Changes to the Privacy Policy

    9.1. We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our Website. Your continued use of our Website after the posting of any changes constitutes your acceptance of the modified Privacy Policy.

    1. Contact Us

    10.1. If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at

    By using the Website, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy.

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